Creditcrest Operations, end to end
Work an invented file: take it from the queue, close the checklist, conclude, and have a second person confirm it.
- 1. A file in the queue
- 2. Taken, and the checklist
- 3. A conclusion
- 4. The second check
Step 1 of 4: A file in the queue
Two invented files waiting: past its service level first.
| File | Where it is | Service level |
|---|---|---|
| APP-EXAMPLE-2 | received | past its limit |
| APP-EXAMPLE-1 | received | past its limit |